free shipping over $100
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Shipping
Method Costs Notes
Ground Shipping FREE
FREE
$4.95
On select items where indicated
On orders over $100
Flat-Rate on all orders
(except oversize items)
2nd Day Air $25.00 2 Day delivery upon shipping date
Next Day Air $40.00 1 Day delivery upon shipping date (additional fees for Saturday delivery)
International $35.00 - $75.00 International Shipping will vary based on size and weight of package and destination

Please Note: Shipping times are based on when your package leaves the warehouse. See Delivery Times below for additional information on calculating your package's arrival date. Inclement weather conditions may delay or postpone our deliveries. GolfAutograph.com will not hold liability or refund the shipping charge based on an inclement weather delay. APO/FPO and PO Box addresses will be automatically defaulted to our Ground Shipping option. Additional shipping fees apply for all framed items and will be indicated on the item page.

Delivery Times
If your order ships on this day:
Mon Tues Wed Thu Fri Sat Sun
Ship via:
Ground Shipping 1-5 Business Days
2nd Day Air
Wed Thu Fri Mon Tues Wed Wed
Next Day Air
Wed Thu Fri Mon Tues Wed Wed
Next Day Air - Sat Delivery (request/confirm by phone)
Wed Thu Fri Mon Tues Wed Wed
International Shipping Will Vary

Please Note: Allow additional 5-10 business days for processing on any custom framed item.

Multiple Items Ordered through GolfAutograph.com
If multiple items are ordered, you may receive multiple packages for your shipment but you will always pay only one shipping charge.

Signature Requirements/Bill to Address Shipping
All orders over $500.00 will require a signature upon delivery. UPS will attempt to deliver 3 business days in a row before returning the package. If the shipment is returned to our warehouse, the actual UPS shipping charge will be assumed by the customer for reshipping. Change of signature requirement by the customer relieves GolfAutograph.com and its subsidiaries of any loss or damage to product. All orders are shipped to the billing address. If you need your item(s) shipped to an address other than the billing address, please call customer service at (800) 793-9793. GolfAutograph.com takes no responsibility for loss or damage of product that is shipped to a different address other than the billing address.

Shipment Tracking
Customers will receive an email with their tracking number or can request their tracking number from GolfAutograph.com by calling (800) 793-9793.

Returns

At GolfAutograph.com, our top priority is providing the best customer service possible. If for any reason you are unsatisfied with your purchase, GolfAutograph.com will accept returns on non-customized products within 30 days of receipt of merchandise.

Returns must include the following information for refund:
An RMA number from GolfAutograph.com. This number may be obtained by calling our customer service number at (800) 793-9793 or emailing us at customerservice@GolfAutograph.com.

• Reason for return
• All packaging from original shipment(s)
• All Certificate of Authenticity material (when applicable)

Mail items to be returned to:
GolfAutograph.com
209 State Street East
Oldsmar, Florida 34677

Once we receive the returned merchandise, we will credit your account within 10 business days. Whichever carrier you choose, we suggest you insure the package and have it traceable to our warehouse. Your refund will be processed, less a 15% restocking fee for returned merchandise.

In the event that a return is the result of an error by GolfAutograph.com, the customer will receive a full refund, including shipping and handling charges. In this event, a pre-paid return shipping label will be emailed to you for return of the item(s).

For all damaged shipments, it is the responsibly of the buyer to contact GolfAutograph.com within 5 business days of receipt of product to file claim. Any damaged product will no longer be the responsibility of GolfAutograph.com if notified after the 5 day period.

Please contact us at customerservice@GolfAutograph.com or (800) 793-9793 with any additional questions.

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